Your patient has noticed a new tremor. They go to your website, or their patient portal, wherefrom they can request an appointment with your practice. Upon booking, your front desk gets immediate notification of the request. They can approve the appointment, in which case the patient gets a text confirmation, or, call to reschedule or with any questions.<\/p>\n\n\n\n
A few days before their appointment, your patient will get a text that their appointment is upcoming. They’ll be asked to complete their registration online if they haven’t already. This includes all of their demographic and insurance information, in addition to any health history, fully customizable, that you’d like them to complete. If you like, the patient can also use the interactive AI history taker to obtain their medical history. You can also request that they pay their copay, and any outstanding balances or up front charges before their visit.<\/p>\n\n\n\n
Prior to arrival, the system will automatically check the patient’s insurance eligibility. If there are any problems, your staff is notified. On arrival at the office, the front desk checks in the patient. They can double check eligibility at that time as well with a single click. If the eligibility checker picks up, for example, that the wrong Medicaid has been selected, it will automatically update to the correct one. Any payments are easily collected on a terminal. If the patient arrives with any documents, they can be scanned. The insurance card and ID are scanned to help sort out any billing issues. The patient is roomed. The provider gets a text message notifying them of patient arrival.<\/p>\n\n\n\n
The provider clicks on the AI Analyzer to get an overview of this patient; history, current status and treatments, recommendations. They review any recent lab results for the patient. They may glance at the timeline, which summarizes patient information over time, and take a quick look at their last note. Then they go to see the patient. While they chat with the patient, the AI Summarizer can listen in, and when the visit is done, the summarizer writes a note documenting the visit. The provider can view \/ review this note, making any corrections or additions as necessary. The provider can use real time AI transcription to complete the note. If the provider would like any outside provider to get a copy of the note, they can request it be automatically sent on their letterhead by fax or email. Medications or refills are placed electronically. Orders can be placed in the system and will go directly to the lab. Tasks can be generated for tracking. Tasks can also be dropped to nurses or staff, for example for a blood draw or injection.<\/p>\n\n\n\n
After the patient is dismissed, the provider codes the visit. The AI assistant analyzes the providers note and suggests coding. At end of day, the provider reviews all their visits, and then submits them for billing. AMOS makes sure that no encounters remain uncoded, so nothing slips through the cracks. Each coded encounter becomes a claim.<\/p>\n\n\n\n
Billers pick up the claims, review them, and then submit them to payers same day. Claims are scrubbed to ensure they pass payer rules. If there are any problems, they are returned to the billers with an error message. AI helps them interpret the error when necessary. Billers correct any problems, then resubmit. After passing scrubbing, the claim is adjudicated by the payer. Approval or denial is returned by the payer in electronic remittance, downloaded and posted automatically. The billers review any problems, fix them, and resubmit as necessary. If billers need to track down referrals or prior auths, they do that. If there is a secondary payer without an automatic crossover, the claim is sent to the secondary or any additional payers. After payers process claims and pay their part, the claim is sent to the patient with any remaining balance. Typically the patient receives a text message and email first, with an option to pay online. If they don’t pay, they’ll receive a paper statement. Follow up calls are made to patients with balances as necessary.<\/p>\n\n\n\n
Regular reporting (aged trial balance, collections) ensures that outstanding claims are addressed in a timely manner. ASP billing services have a very fast turnaround (< avg 26 days in AR) with a very high yield (98+ percent of allowables collected).<\/p>\n\n\n\n
At the end of the day, the provider, documentation done, goes home for a well deserved rest, confident that the job is done, and payments will be collected. Full integration of the EHR, practice management, and billing features means that providers can easily look at any time to see how their billing is going. Automated reminders in the intervisit period keep patients coming back when they should.<\/p>\n\n\n\n
An elderly patient from a nursing home arrives at the hospital emergency department with acute shortness of breath. Because the nursing home also utilizes ASP and is a data-sharing partner with the hospital, the patient\u2019s registration information, medical history, medication list, allergies, recent laboratory results, advance directives, and clinical chart are immediately available to the care team.<\/p>\n\n\n\n
The emergency department physician evaluates the patient and orders an ECG, bloodwork, and chest X-ray. Results flow directly into the ASP chart for review. The diagnostic workup rules out acute myocardial infarction and supports a diagnosis of acute congestive heart failure exacerbation. The physician initiates treatment and determines that the patient should be admitted for IV diuresis, monitoring, and observation.<\/p>\n\n\n\n
The patient is admitted through ASP\u2019s inpatient workflow and assigned to a bed. Admission medication reconciliation compares the patient\u2019s nursing-home medication list with new inpatient orders, allowing medications to be continued, held, discontinued, or modified as appropriate. The hospitalist enters admission orders, including medications, laboratory monitoring, vital-sign parameters, diet, activity, oxygen therapy, intake and output, daily weights, and other required care.<\/p>\n\n\n\n
Orders automatically flow to the appropriate nursing and clinical work queues. Staff nurses review and carry out assigned orders and tasks, documenting completion and escalating overdue or abnormal findings when necessary. All medication administrations are tracked through the electronic medication administration record (eMAR), including scheduled and PRN medications, held or refused doses, late administrations, and required follow-up assessments.<\/p>\n\n\n\n
Throughout the stay, nurses and other members of the care team document assessments, progress notes, intake and output, vital signs, symptoms, interventions, and care-plan updates using ASP templates, structured checklists, mobile workflows, or dictation. Laboratory and diagnostic results are incorporated into the chart, with abnormal or critical findings highlighted for review. During daily rounds, the hospitalist reviews the patient\u2019s clinical course, results, medications, fluid balance, and response to diuresis, updates the plan of care, and enters any new orders.<\/p>\n\n\n\n
By the following day, the patient\u2019s breathing has improved and fluid status has stabilized. The hospitalist completes the discharge evaluation and medication reconciliation, prepares discharge instructions, and returns the patient to the nursing home with an updated medication list, follow-up plan, and care-transition documentation. Because both organizations participate in ASP data sharing, the receiving nursing home has immediate access to the updated clinical information needed to continue care.<\/p>\n\n\n\n
Throughout the stay, ASP supports documentation-based coding and charge capture. Appropriate emergency department, observation, inpatient, diagnostic, and professional services are identified from the documented care and routed to the billing system for claim preparation and submission according to the organization\u2019s billing cycle. ASP\u2019s experienced billing team manages claim follow-up, denials, payment posting, patient billing, and revenue-cycle support.<\/p>\n","protected":false},"excerpt":{"rendered":"
Outpatient Your patient has noticed a new tremor. They go to your website, or their patient portal, wherefrom they can request an appointment with your practice. Upon booking, your front desk gets immediate notification of the request. They can approve the appointment, in which case the patient gets a text confirmation, or, call to reschedule … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.asp.md\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.asp.md\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.asp.md\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.asp.md\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asp.md\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":11,"href":"https:\/\/www.asp.md\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":146,"href":"https:\/\/www.asp.md\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/146"}],"wp:attachment":[{"href":"https:\/\/www.asp.md\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}